Privacy Policy

[Psychiatry Urgent Care] (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us online. Please read this policy carefully to understand our views and practices regarding your personal information.

Information We Collect
We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): Name, date of birth, address, phone number, email address, and other contact details.
• Medical Information: Health history, symptoms, treatment details, and any other health-related information required for medical services.
• Payment Information: Insurance details, billing information, and payment details.
• Technical Data: IP address, browser type, operating system, device information, and usage details when you visit our website.

How We Use Your Information
We may use your information for the following purposes:

• To provide medical services and treatment.
• To process payments and verify insurance eligibility.
• To schedule appointments and communicate with you regarding medical care.
• To comply with legal obligations, including HIPAA and other regulations.
• To improve our website and services.
• To send appointment reminders, health-related updates, and facility notifications.

How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• With Healthcare Providers: To coordinate treatment and provide appropriate medical care.
• With Insurance Providers: To process claims and determine coverage.
• With Service Providers: To support our operations (e.g., IT support, billing, analytics) under confidentiality agreements.
• For Legal Compliance: If required by law, subpoena, or court order.
• In Case of Public Health Concerns: To comply with legal requirements related to disease prevention and public health.

Your Rights & Choices
As a patient, you have rights regarding your personal information, including:

• The right to access and receive a copy of your health records.
• The right to request corrections to your medical records.
• The right to restrict certain disclosures of your information.
• The right to opt out of marketing communications.
• The right to file a complaint if you believe your privacy rights have been violated.

Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet is completely secure.

Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze trends, and improve services. You can control cookies through your browser settings.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.